Chapter
- Introducing Knowledge Management
- The Nature of Knowledge
- Knowledge Management Solutions
- Organizational Impacts of Knowledge Management
- Factors Influencing Knowledge Management
- Knowledge Management Assessment of an Organization
- Technologies to Manage Knowledge: Artificial Intelligence
- Preserving and Applying Human Expertise: Knowledge-Based Systems
- Using Past History Explicitly as Knowledge: Case-based Reasoning Systems
- Knowledge Elicitation – Converting Tacit Knowledge to Explicit
- The Computer as a Medium for Sharing Knowledge
- Discovering New Knowledge – Data Mining
- Knowledge Discovery Systems: Systems That Create Knowledge
- Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge
- Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge
- Knowledge Application Systems: Systems that Utilize Knowledge